FAQ

It all started when our CEO Carl Roegind and CTO Sebastian Appelberg noticed a payment app in Sweden that changed the lives of many. Before that app entered the market, it was inconvenient to split bills and send money to people, but the app has changed that. Roegind and Appelberg used it as inspiration to start a payment app for crypto.

Ka.app aims to provide solutions to some of the most common issues in the crypto industry including:

• High transactions fees
• Transactions times
• Static currency exchange
• The intimidating aspect of crypto wallets to newcomers
• Difficult adoption
• Lack of diverse payment features

We plan to do this by providing the easiest, most effective, and most efficient way to send crypto assets.

1. Go to Settings
2. Click Feedback.
3. Answer the feedback questions.
4. Click Next.

With Ka.app, you can send cryptocurrencies rapidly and for free. Here’s how you can do it:

1. Before sending, be sure you’ve allowed access to your contacts.
2. Go to the Send option.
3. Select the recipient.
4. Input the currency and amount you’d like to send
5. Confirm the transaction with your pin code.

The Easy Swap Engine is an app feature that allows you to receive payments in your preferred currency. Therefore, if someone wants to send you Bitcoin but you want to build your Ethereum portfolio, you can enable the Easy Swap Engine to automatically convert Bitcoin payments (or all payments you receive) to Ethereum. Here’s how you can set it up:

1. Go to Settings.
2. Click Easy Swap from the drawer.
3. Enable Easy Swap.
4. Select the currencies that when received, you prefer to always convert (you can choose multiple currencies).
5. Select the currency you prefer to receive (e.g., Ethereum).

All users must pass the Know-Your-Customer (KYC) process to open a Ka.app account. We will request the following information from you as a part of the process:

• Full name
• Date of birth or personal identification code
• Residential address
• Nationality
• Information on whether the individual is a politically exposed person (PEP) or a related with a PEP (A PEP is a natural person who performs or has performed prominent public functions and with regard to whom related risks remain)
• Information on whether the individual is the beneficial owner of the account being registered (yes/no)
• Area of activity
• E-mail address
• Password

To open a Ka.app account, you have to be at least 18 years old or of legal age to form a binding contract under applicable laws of your domestic legislation.

Your account must be verified to use Ka.app. You can verify your account by providing proof of your identity and address.
You can submit any of the following documents to prove your identity:

• Personal ID card (whether ID card, e-resident card, or residence permit card)
• Passport or diplomatic passport
• Travel document issued in a foreign country
• Driving licence (if it has your name, facial image, signature and personal code or date of birth)

You can submit any of the following documents to prove your address:

• Bank statement
• Utility bill
• Lease agreement
• Credit card statement
• Letter from a recognized public authority or public servant
• House purchase deed

Ka.app may also request for additional information and documents from you. For example, you may be asked to provide a document proving the origin of your funds or origin of your wealth.

To successfully verify your account, please make sure that:

• you are at least 18 years old
• you provide all the requested information
• the uploaded documents are up to date, fully visible, clearly readable and not damaged

One of the major hurdles people face in crypto payments is dealing with tricky things associated with crypto wallets such as:

• Ensuring that you input the correct wallet address when withdrawing or depositing coins or tokens, or else the assets will be gone forever (not to mention that wallet addresses are lengthy and would be challenging to memorize)


• Choosing the correct network (e.g., Polygon, Ethereum, Binance Smart Chain, etc.) when withdrawing or depositing coins or tokens to proceed with the transaction


• Slow or delayed payment processing times which could lead to additional hassle or disagreements between you and the sender/receiver of the currency

With Ka.app, users will only have to deal with crypto wallets and network types when withdrawing or depositing funds on the platform. Ka.app allows its users to send and receive funds by simply scanning QR codes or using phone numbers.

Ka.app is available within the European Union and some other countries. It is not available in the following (non-exhaustive list) countries:

Kenya, Venezuela, Togo, China, Russian Federation, Afghanistan, Congo, Belarus, Benin, Mozambique, Cambodia, Sri Lanka, Iran Islamic, Zimbabwe, Tunisia, Uganda, Madagascar, Lebanon, Mauritius, Lao People’s Democratic Republic, Panama, Senegal, Albania, United Arab Emirates, Syrian Arab Republic, Libya, Nicaragua, Ethiopia, Bosnia and Herzegovina, Mali, Myanmar, Angola, Haiti, Iraq, Barbados, Trinidad and Tobago, Burkina Faso, Fiji, Virgin Islands, United States, Cayman Islands.

KASTA has various uses within the Ka.app ecosystem and it will play a crucial role in fulfilling the company’s mission to make it easier for people to transition toward a crypto-based economy. You can use KASTA for P2P transactions and remittances. It can also serve as a source of passive income through lock-ups or staking.

As of writing, you can buy KASTA from the following exchanges:

• AscendEX (formerly Bitmax)
• Bybit
• Gate.io
• MEXC
• QuickSwap
• Uniswap (V3) (Polygon)

A coin is any cryptocurrency that operates on its own blockchain. Coins are often used to trade currency. On the other hand, a token is any cryptocurrency that is built on top of an existing blockchain. Coins represent a proposed medium of exchange, while tokens represent an asset.

When you spend a token, it physically moves from one place to another (just like how ownership changes when you trade a non-fungible token (NFT). Meanwhile, coins don’t move around. Only your account balance changes when you spend a coin.

There are several ways to buy a cryptocurrency. The most popular one is through an online cryptocurrency exchange. You create an account in a currency exchange site of your choice, cash in through several payment methods (e.g., credit or debit card, Paypal, etc.), and purchase the coin or token you prefer.

Another popular option is through peer-to-peer (P2P) transactions. It means buying from other people who sell the specific coin or token you want to purchase. The person will send you the cryptocurrency using your wallet address.